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Privacy Policy

Effective Date: August 25, 2025

Siena (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://sienabathroom.com and make purchases.

1. Introduction

We collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.

  • Payment Information: Credit/debit card details and billing information.

  • Technical Data: IP address, browser type, operating system, device information, and browsing behavior on our website.

  • Transactional Data: Order history, purchase details, and communication with our customer service.

2. Data Collected
  • We use your information to:

    • Process and fulfill your orders.

    • Communicate with you regarding your orders and inquiries.

    • Improve our website and services.

    • Send promotional materials and newsletters (with your consent).

    • Comply with legal obligations.

3. Embedded Content

We may share your information with:

  • Service Providers: Payment processors, shipping companies, and marketing partners.

  • Legal Authorities: When required by law or to protect our rights.

We ensure that all third parties adhere to strict data protection standards.

4. Cookies

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. This includes encryption, firewalls, and secure servers.

5. Who Has Access To Your Data

Our website uses cookies to enhance user experience, analyze site usage, and serve personalized advertisements. You can control cookie settings through your browser.

6. Third Party Access to Your Data

You have the right to:

  • Access the personal information we hold about you.

  • Request correction of any inaccuracies.

  • Request deletion of your personal information, subject to legal obligations.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at aym@macoma.co.

7. How Long We Retain Your Data For

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Security Measures

Your information may be transferred to and stored in countries outside the UAE. We ensure that such transfers comply with applicable data protection laws.

9. Your Data Rights
Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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